Cancellation Policy
Vancouver Best Limo
Effective Date: 22 April 2026
This Cancellation Policy is designed to be clear, fair, and customer-friendly while ensuring smooth service operations.
Free Cancellation Window
• You may cancel your booking free of charge up to 24 hours before the scheduled pickup time
• No cancellation fee will be applied within this period
Late Cancellations
• Cancellations made within 24 hours of the scheduled pickup time may incur a charge
• The applicable fee will depend on the service type and booking details
No-Show Policy
A booking will be considered a no-show if:
• The passenger is not present at the agreed pickup location
• The driver is unable to contact the customer
• The waiting time exceeds the agreed grace period
In such cases, the full booking amount may be charged
Changes to Bookings
• You may request changes to your booking at any time
• Changes are subject to availability
• Price adjustments may apply depending on the modification
Flight Delays and Special Cases
• For airport pickups, we monitor flight schedules when details are provided
• Reasonable delays will be accommodated without penalty
• Extended waiting time beyond a reasonable limit may incur additional charges
Refunds
• Approved refunds will be processed using the original payment method
• Processing time may vary depending on the payment provider
Service Provider Cancellations
In rare cases where Vancouver Best Limo must cancel a booking:
• You will be notified immediately
• A full refund will be provided or an alternative arrangement offered
How to Cancel
To cancel or modify your booking, contact us:
Phone: +1 (778) 710-8410
Email: info@vancouverbestlimo.com