Privacy Policy

Vancouver Best Limo respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Booking details such as date, time, service type, and vehicle selection
• Special requests or notes
• IP address and basic browsing data

How We Use Your Information

We use your information to:

• Process and manage bookings
• Communicate with you regarding your reservation
• Provide customer support
• Improve our website and services
• Send confirmations and updates
• Prevent fraud and ensure service security

We do not sell your personal information.

Consent

By using our website or submitting your information, you consent to the collection and use of your information as described in this policy.

You may withdraw your consent at any time by contacting us.

Sharing of Information

We may share your information only when necessary:

• With drivers or service partners to fulfill your booking
• With service providers who help operate our website
• When required by law or legal process

All third parties are required to protect your information.

Data Storage and Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no system is completely secure. You use our services at your own risk.

Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Understand user behavior

You can disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Request corrections
• Withdraw consent
• Request deletion where applicable

To exercise your rights, contact us using the details below.

Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

Phone: +1 (778) 710-8410
Email: info@vancouverbestlimo.com